Are prices including or excluding GST?
All prices on the BOC Shop are calculated excluding GST.
Will my details be transferred from the old website to the new website?
Yes. Your username will remain the same and you will automatically be sent a new password to access the new website.
How do I update my contact information?
1. Log in to the BOC shop.
2. Click on ‘My Account’ located on the top menu bar.
3. When the ‘My account’ page appears click on ‘Account Profile’ located on the left hand side of the screen.
4. Click ‘Contact information’.
5. Click ‘Amend your details’ and update your details as required.
6. Click the ‘Save changes’ button to save your new details.
General Terms and Conditions of supply to customers
Where goods delivered are not in accordance with the Customer’s order, or BOC’s selling specification, or are defective, the return of goods for credit is at the absolute discretion of BOC. Where credits are granted they may be subject to charges for handling or testing. Special gas mixtures cannot be returned for credit and if any order is cancelled by you a cancellation fee may apply. Medical gases cannot be returned for credit.
If you purchase goods and services from BOC through any BOC website or other e-commerce process, then (without limiting the foregoing) the following terms and conditions also apply:
a) You will ensure that you safeguard your username, password and any other account details and agree that you will be responsible for all activities that occur through the use of your username, password and other account details, including but not limited to being bound by purchases made by any person using your password.
b) Unless you advise us otherwise, on each occasion when you place an order you are instructing BOC to process that order (including payment for that order) in accordance with the details which you have registered with BOC most recently.
c) All orders must be accompanied by payment using credit cards or charge cards accepted by BOC, or by using your BOC account. Acceptance by BOC of your order is subject to authorisation of the transaction by your credit or charge card’s issuer/manager (if you use a credit card or charge card to place your order) and your account being in terms. If for any reason your credit or charge card is not accepted or authorised as required then BOC will notify you, at which time you may be able to make alternative arrangements for payment.
d) BOC and its suppliers have endeavoured to ensure that the BOC Website, and access points to the BOC Website or e-commerce process are secure; however, BOC accepts no liability for any misuse of information transmitted to or from these sites and/or access points by a party who is not a BOC employee.
f) If you are granted access to BOC documents, process, information, calculators or materials (“Information”) you are granted a non-exclusive, non-transferable, limited license to access, download and use such Information for your internal business purposes only. You may not, without BOC’s express prior written permission:
(i) modify the Information or use them for any commercial purpose or any public display, sale or rental;
(ii) remove any of BOC’s copyright or other proprietary notices from the Information;
(iii) sell or transfer the Information to any other party. We may terminate this license at any time if you violate any of the terms hereof and, upon any such termination, you agree to immediately destroy any Information in your possession or control. Also you agree to indemnify, defend and hold us harmless from any claims, damages, losses, costs and expenses, including legal fees which we , BOC employees, agents or representatives may incur as a result of your use or dissemination of any Information in violation of any term or condition of your agreement with BOC.
g) Use of any Information is at your own risk and BOC is not responsible for any adverse consequences arising out of such use. The Information has not been prepared by taking into account the particular objectives, situation or needs of any individual customers. BOC reserves the right to change the Information at any time.
h) All Information within any BOC site is the property of and is owned solely by BOC and/or its affiliates,
suppliers, advertisers, or agents or sponsors. Except for a single copy made for personal use only, you may not reprint, republish, resell or redistribute this Information in any form or manner without the express written permission of the owner(s) of the Information which may be protected from copying by national and international copyright laws and treaties. BOC does not warrant or represent that your use of Information displayed on, or obtained through, any BOC site will not infringe the rights, including intellectual property rights, of third parties. Any dealings with any advertiser appearing on
any BOC site are solely between you and the advertiser. BOC is not responsible or liable for any part of any such dealings or promotions.
i) BOC and the BOC logo are trademarks and/or service marks of BOC. All other trademarks are trademarks or registered trademarks of their respective owners. Nothing in your agreement with BOC grants you any right to use any trademark, service mark, logo, and/or trade
name of BOC or its affiliates, suppliers, advertisers, or agents or sponsors
For full Terms and Conditions for BOC General Terms and Conditions of Supply click here